How TDK Streamlined Its Meal Program and Enhanced Efficiency with Automation
TDK is a global leader in developing electronic solutions that drive technological advancements in a wide range of industries.
- Industry: Electronic Components and Materials
- Customer Since: April 2022
- Employees: 400+
- Structure: 2 companies under 1 account, including an Executive Group with a separate subsidy
- Locations: San Jose & Berkeley
- Objective: Automate a complex meal program and reduce operational errors
Automation
Fully automated meal program with customized logistics
99%
Operational accuracy introduced
10%
Savings realized with a data driven approach on cost optimization
Journey & Impact
TDK faced challenges with their previous meal delivery service, such as missed deliveries, lack of variety, and complex setup needs.
They required a solution that could cater to two departments in San Jose and one in Berkeley, with special arrangements for executives including different subsidy amounts and exclusive menus.
Handling these complexities was overwhelming for their office management team. Since partnering with Chowmill in April 2022, TDK has successfully automated their meal delivery process, incorporating specific features to meet their unique needs, leading to a streamlined operation and a satisfied client.
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The best meal service we have seen! Amazing customer service & truly unmatched variety, our team absolutely loves it! A must have service for your office meals, we highly recommend Chowmill!
Manager Ops & Admin Services, TDK
25K Orders
Over 25,000 meals were delivered to employees in individual packages, offering a daily selection from hundreds of dishes, with no restaurant repeats for weeks.
200+ Deliveries
More than 200 deliveries were successfully executed on schedule to 2 distinct locations, while sourcing from 6 to 8 different restaurants.
19K Hrs Saved
Each meal order through the company saved employees 45 minutes by eliminating the need to go out for lunch.
Features
- Executive group setup with a distinct subsidy rate
- Admin features for organizing team lunches
- Live reporting on quality, feedback, and finances
Services Used
- 6 restaurants served daily
- Seamless delivery and setup across different sites and groups
- Quarterly account management reviews
Delivery
- Dedicated delivery team
- Driver captain
- Delivery setup report
- Emergency backup restaurants
Discover the Chowmill difference for your business
Whether you are looking to enhance an existing food program or seeking a fresh alternative, let's explore how Chowmill can tailor solutions to your specific challenges and requirements.
Schedule a complimentary consultation to learn more about how we can assist, or simply to gain more insights into our services. We're here to help in any way you need.